Warranty and Lifetime Guarantee
MANUFACTURER’S WARRANTY AND GUARANTEE
All James Ince Umbrellas come with a one year warranty and are guaranteed against any manufacturing defects within that time. If the product proves to be defective due to poor materials or workmanship we will repair the product in the first instance, or replace the product if more cost effective.
LIFETIME REPAIR GUARANTEE
All our umbrellas come with a lifetime repair guarantee. If the product becomes scratched, stained or damaged in any way as a result of normal wear and tear, deliberate or accidental damage. We are happy to repair or restore for our normal repair/service fee. Please contact your stockist in the first instance who can arrange for the return and repair of your umbrella.